Troubleshooting
Some possible solutions to common issues on Flowty
Dapper Wallet not connecting
- 1.Turn off pop-up blocker and retry
- 2.
- 3.Confirm that you can connect to NBA Top Shot (or any other Dapper Sports platform)
- 4.If you have tried the above steps, can connect to NBA Top Shot and cannot connect to Flowty, please open a #support ticket via our Discord
Blocto Wallet not connecting
- 1.Disconnect then reconnect wallet
- 2.
- 3.
I just purchased / rented an NFT via Blocto and I don't see it in my Blocto wallet
- 1.Wait five minutes - blockchain transactions may take longer than expected
- 2.Check to see if the NFT appears in your Flowty Profile
- 1.If YES
- 1.The NFT is safely in your wallet and the issue is likely a display error on the Blocto side
- 2.If NO
- 1.
I am missing an NFT in my wallet
If anything is displayed incorrectly or is missing in your (or another user's) wallet:
- 1.Ensure that you are connected with the correct wallet
- 2.If you are connected with the correct wallet but are still having issues, refresh Profile using this button (you can refresh another user's profile):
Why are "Sort" and "Filter" disabled in the marketplace?
Select a listing type (Buy Now, Rental, Loan) to enable Sort and Filter in the marketplace. Because we have many listing types, there is no logical way to sort / filter until a listing type is selected.
Note: You can always search / filter by collection trait in the marketplace, since traits are not listing type-specific
Other Issues
- 1.
- 2.Check our various FAQ and guides available in these Product Docs
- 3.